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At Time Nature Cure, your satisfaction and trust are at the heart of everything we do.
Each of our products is crafted with care, using authentic herbs and modern processes, to ensure you receive only the best.
We understand that sometimes things don’t go as planned. This policy explains how returns, replacements, refunds, and cancellations work with us.
Returns & Replacements
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Products can be returned only if they are damaged, defective, or incorrect at the time of delivery.
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To be eligible for a return, the item must be unused, unopened, and in its original packaging.
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Customers must raise a return request within 7 days of delivery by contacting our customer care team at [–––––].
Refunds
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Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping charges (if any) are non-refundable unless the return is due to our error (wrong/damaged product).
Non-Returnable Items
For safety and hygiene reasons, certain products are non-returnable and non-refundable, including:
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Opened or used products
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Products purchased under special promotions, discounts, or clearance sales
Cancellations
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Orders can be cancelled within 12 hours of placing them, provided they have not been shipped.
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Once shipped, orders cannot be cancelled but may qualify for returns as per the conditions above.
Need Help?
We’re here to assist you! For any concerns related to returns, replacements, or refunds, please reach out to us at: